It’s really not okay as a player to wait that long because your money is unaccesible during the waiting time but this is the casino procedure on case like this so we don’t have a choice than wait because we allow them to do this way by agreeing on their ToS. 6 months is the common estimated time but it’s not always being maxed out to solve case.
Pressuring the casino to release the funds early will not gonna change the timeline for the result because they relying on the investigation team timeline to make a decision on his case.
You are right that both parties have agreed to the agreement when they decided to create an account here but surely this problem will impact to Blackjack.fun
For those who see this problem must think to avoid it although they don't know the main problem, as a user i don't want to wait until 6 months. I hope the blackjack.fun team can solve this problem in the near future and other users don't have to worry about it.
I read a lot of this kind of issue that investigation on game is involved which is very slow to resolve since the casino itself doesn’t have the ability to verify it themselves. Other reputable has a record of this kind of issue and gave same estimated date for the result but later on make an early action.
This will be a good PR if Blackjack.fun will manage to resolve the issue without maxing out the said deadline for the investigation. It will be too frustrating to wait for the lock funds while the crypto value is already insane because he might missed the profit of pumping market if the price suddenly correct while the investigation is still ongoing.