I don't believe the OP is accusing the casino; he was simply asking a question. That might be the reason why he didn't mention the name of the casino. So, I don't understand why some users interpreted it as a scam accusation.
OP, I suggest you directly ask the casino support for the contact information of the provider. Alternatively, if you manage to find the provider's contact details, that would be helpful for you. However, asking the casino support directly will be more convenient. Additionally, since the casino is featuring such an event, they should have the contact information of their partner, shouldn't they?
Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.
Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?
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