Quote from: Eureka_07 on Today at 03:16:58 PM

I don't believe the OP is accusing the casino; he was simply asking a question. That might be the reason why he didn't mention the name of the casino. So, I don't understand why some users interpreted it as a scam accusation.

OP, I suggest you directly ask the casino support for the contact information of the provider. Alternatively, if you manage to find the provider's contact details, that would be helpful for you. However, asking the casino support directly will be more convenient. Additionally, since the casino is featuring such an event, they should have the contact information of their partner, shouldn't they?

Quote from: astaroth81 on July 02, 2023, 05:30:41 PM

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?
<snip>

Hi thank you for clarifying my intention was not to accuse just find someone who was familar with the contest and how to redeem the prize.

It took about 4 tries but I finally got hold of a helpful support member who suggested I talk to the event host which I still don't know who that is but it led me to someone who I think might be the owner and they have been super helpful and I think have contacted the event host so now we're just waiting to hear back from them.

Thanks again