the customers are more apprehensive than we can imagine.
Are they? Reading this thread, seems if you pay someone to post on the forum (although he claims to not work there???), do advertising, do more advertising, POKER TOURNAMENTS, you're good to go. Disappear for a while, no big deal. And if they don't come back, no one's gonna be able to do anything anyway. Win win.
You raise a good argument but are definitely way off on facts and what actually happens. Betnomi is definitely not respecting their players, affiliates, promoters, or anyone else but disappearing. They did make a statement, so we just have to wait a little time. We don't know the whole story( they could help by telling the people whats up), but after a certain period tags will start flying. It's not as if they can disappear and reappear a year later and expect 0 repercussions.
The people that have money stuck on the platform(who aren't scammers) can create flags if they wish and try to get support. There are also scam accusations that can be made(show actual proof you're being scammed, not just complaints where you cheated and cannot get paid). Betnomi isn't getting a free pass, people are just waiting for an explanation.
It is obvious betnomi behaved this way. If they did make a statement, possibly the medium through which the message was passed across was not strong enough because from the response i have read here it seems many people were not aware of it and that shows that there was a strong communication gap between the betnomi team and their client which is not good. However be the case, the did has been done and i believe they are trying their possibly best to remedy the situation as people who's funds are stuck are running out of patience and possibly calling the casino a scam which i believe if the time frame elongates or elapses without any positive response from the team, it would be assumed they did all these intentionally and that would attract flags and more of scam accusations against them and if there is any one making any accusations, they would have to provide an evidence before they would be given the attention they desired.