Hello, I'm faced with a problem that I can't understand how long it takes to receive a transfer, I've been waiting for more than six hours, I chose the advanced method.
I tried to contact the support service by email which is listed on the website
mixero.io@protonmail.com.
The email tracker shows that the message has already been reviewed, but no one has been answering me for a long time.
The blockchain shows that the transfer was made to the specified wallet, but nothing else happens.
I can't find any explanation.
Hello, we have replied to your email. We are experiencing a liquidity problem for our advanced method, we do not have an exact timeframe for when the problem will be resolved. It should be solved in a few hours. We are currently working to solve it as soon as possible.