Quote from: Mahdirakib on August 13, 2023, 03:35:56 PM

Quote from: blackjack.fun on August 13, 2023, 12:26:10 PM

Regarding customer support, we have a active customer support on the site. We are answering mails (info@blackjack.fun), Discord, Telegram. Bitcointalk forum is not our customer support channel. License validator link was working before. We fix it with next Front-End update.

I had made a post about it in the forum with a hope that you would look into it. Then I sent a message to the email support on 29th July as you weren't active in the forum. Unfortunately, the email support hasn't replied to my message yet. efialtis also said that he hasn't heard anything back despite sending emails. I'm wondering why the email support is ignoring some of us if they are answering mails!

To be honest, blackjack.fun lacks a team to handle all the questions we know it since 2 years ago then they provide live support to solve it
But in fact there is no special team on duty there, we know there is Aria as the admin there but he's part of the development team which doubles as customer support
even though they provide more social media it will be useless if they don't add a special team there, problems like these can hinder the growth of blackjack.fun.