Quote from: Text on Today at 05:35:48 AM

They definitely need to add a dedicated customer support team. The current situation is not sustainable. There should always be someone available to answer customer questions. This way, it can't lead to long wait times for customers and won't lead to frustration when customers don't get the help they need quickly.

A dedicated customer support team would be able to provide faster and more reliable support to customers. This would make a more attractive option for players, and it would help the site to grow.

They already have a dedicated support team if you will try to solve their live support. They recently experienced an increase of participants compared before which might be the signal to improve their support by adding more staff that will attend all the caoncerns. Admin aria is very quick to response as customer support. What @zuzie trying to express here is their technical support that will work immediately on all of the technical concern which a customer support can’t handle.

I’m trying to browse the casino since yesterday using an ios device but the site is very slow to load. Does anyone here can play on the casino right now?