Quote from: successquest on April 17, 2014, 06:19:19 PM

@jseppeli

where was that quote copied from?

Quote

First and foremost, we would like to take this opportunity to apologize for the website downtime that we have experienced for roughly the past 12 hours. Due to a hardware failure in our data centre, our website was temporarily offline. During this time, arbitrage trading continued as per usual, however users were not able to access their accounts. We have pinpointed the point of failure, and have taken steps to ensure that it does not happen again. Please do not contact us to inform us that the website was offline, we were aware and such messages serve solely to create a support backlog.

Next on the agenda, Easter. Due to the Easter Holidays, our staff will be working limited hours this weekend, including Friday and Monday. Please refrain from sending unnecessary support messages, and allow for a slightly longer than usual response time.

And finally, we'll move on to the day's results. Our arbitrage was limited today since the entire team was focused on restoring our servers. We did however manage a 0.6% result.

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