Quote from: Eternad on Today at 01:19:55 PM

Quote from: mumu68 on Today at 10:29:41 AM

What exactly was the "violation", winning bets? Betby is full of scummy traders, I hope you can switch your oddsprovider ASAP because it will ruin your reputation even further.

You encounter 2/2 same issue on different casino that related to sportsbook. One from Bc.game and the other one is from Dexsports. You manage convince BC.game to pay you at their own expense by pressuring them using this scam accusation but I wonder how come you will experience same issue on different sportsbook if you really doesn’t violate the casino ToS.

I don’t know what you are doing behind but you have something shit going or else you will not have any issue. Your account was created just file a scam accusation to the casino that you have problem. Are you using the forum to get sympathy and pressure casino to get your way?

This is actually part of the reason why I asked BC.GAME my question. I'd like to know if there's more behind this case, if we need to take OP's cases with grains of salt or if OP is one of the unluckiest person on earth. Is it true that OP's KYC is locked and why is that?

BC said that, other than a case of violation of sportsbook on the part below that I snipped, dragged cases like OP's happen when they've been repetitively given explanation by CS,

Quote from: BC.GAME on August 16, 2023, 02:20:17 AM

[...]
This may seem like a long running case to you but you have to consider that players typically only resort to posting in forums after their issue has already been decided and they have been given an explanation by the CS, many times. Then, after spamming the support and support stops responding... then they find other avenues. [...]

but if we give OP's explanation of the situation a benefit of doubts, then this case is actually a case of negligence from BC's side.

OP reached them to inform them that he can't do KYC as it's locked --bug or whatever-- and based on what we can conclude from the current narrative, their customer service informed him repetitively but no solution was given or made. OP's KYC is still locked. I can only assume that they require KYC as a preliminary step of sportbetting abuse, so it rather doesn't make sense if they locked OP's KYC while they tried to find a ground on OP's case.

Meanwhile, from the other side of the table, if we take weight on Dexsport's explanation on the other thread, that OP violate their TnC, it'll be a recurring theme of OP.

Thus, I'd like to ask BC.GAME --I think this question does not and will not jeopardize their security algorithm of fraud detection, so I don't see why they can't answer this-- is it true that OP's KYC page is locked, in spite of him --according to what's implied on your statement-- been trying to solve it by repetitively reaching your customer service? If so, why is that?