Quote from: Pentax on April 17, 2014, 07:10:37 PM

Quote from: zurg on April 17, 2014, 06:57:08 PM

Quote from: GPK260 on April 17, 2014, 06:39:47 PM

Quote from: Trongersoll on April 17, 2014, 06:29:59 PM

Quote from: GPK260 on April 17, 2014, 06:25:46 PM

Quote from: Trongersoll on April 17, 2014, 06:21:24 PM

Why should they comment on schedule?

Because we have paid for the kit and been promised a delivery date twice....? I presume it is coming but What if it's not till June or July or x

If they promise a delivery date twice and they dont or cant deliver should we at least be told with fair warning ?and then compensated for our trust and patience?

So, you want them to give you another date that they can miss? I'll tell you what, expect delivery about 4 weeks from today +- 1 week. That is about as real as you are going to get and since i said it, not them, there is no one to get mad at or complain about.

No not at all in fact "almost" the opposite - if there is a delay I want them to hold their hands up and say "look we are not going to hit the deadline, we are sorry we know we promised it you twice this is what wer are doing this is what we will give you for putting up with the delays"

or in fact "yes we are on schedule for shipping 1st of May"
On the 6th of April we the staff on their forum quoted:

"I am very confident that the deadline will be made and shipping will start on time. I will personally vouch for this."

I just want to know one way or the other now

In other words you want a report when and any time anyone touches any equipment, goes to lunch, takes a screwdriver in their hand at BA?
You think they should also provide you with weather and traffic report? G-d forbid their engineer is not there for 5min.
Just think of the delays that might cause.

http://www.deadline.com/2014/04/video-snl-cnn-breaking-news-pregnancy-test/

give me a fucking break. you've posted some pretty stupid shit since you've taken on this new role, but this takes the cake. If your sockpuppet comments are not funny enough, your MO is typically to belittle people after supposedly coming onboard to facilitate communications.

You wrote:

"What I am going to try is offer constructive criticism, improve customer relations and will try to provide you with some answers."

You're doing a stellar fucking job, if your job description is being a snide asshole to customers of the company.

people want simple answers as to whether or not they are still on schedule for this May 1 date. if you don't have them shut the fuck up and stop acting like a little bitch because your golden goose is shitting all over it's customers.

Simple answer is that when they know they will tell you.
I'd rather them work on my miner then hop here and provide an update that you will take out of context for which they will need to take time out and reply again.

I could probably make them post 50 updates here daily that would make even me at least 3 hours sitting here adjusting the timeline of the release date. How would that help you?
If anything major comes up they would post it, but any analytics of the release date on time frame of +1hr gain with this -2hr loss with this not helping anyone.

They are entering probably the most critical stage right now as if anyone understands logistics of working with multiple vendors and making sure that pieces fall into the right places on time.
On top of that there must be a backup plan for everything, parts, vendors anything you can possibly think that could go wrong.

I progressed with BA on quite a few issues regarding refunds, releasing more information and as well as advising on their hosting center.

This is not official BA posting. Just ramblings from my experience in manufacturing.