Quote from: Danydee on August 19, 2023, 07:03:17 AM

IMO I think OP is a bit hard on the user, believe me if he's really guilty there's almost no way that he get something!
(Talkink about ToU / ToS they should never be unfair or abusive btw)

Quote from: BC.GAME on August 16, 2023, 10:18:07 PM

The violation was not of our terms and conditions. This decision was made by a third party risk management team. We ultimately decided that we don't always agree with other platforms terms of use. Since a player was affected by this through our platform, we felt it was the right thing to do. We are able to learn and change so this type of situation will not happen again.

You could at least have read this message, you think really the case could have treated like that ?

I think he missed it I'm not taking the user's side but BC.GAME did not refute it and admit that there was harm to the user's account so what they did was right so they are not accusing the user of wrongdoing, a casino will not yield to a false demand it's a bad precedence and they will be targeted for their weakness.
There was forum abuse by users creating false accusations but not on this one.