~snip~
Indeed, the silence is killing to be honest, I personally remember how bad I always feel when I have a problem with any site and after reaching out to their customer care, and for like one to two hours, they haven't answered me, i always resolve in my mind that after that issue is solved, I will just get my money out and never use them again.
And personally, I've come to believe that nothing silently and slowly kills a business like bad customer support, not responding to customers when they need help always give the impression that such platform is not reliable and may not be trusted, even when the site owners have no intention of ever committing any kind of fraud against their customers, I don't know what is the plan of BC.game, even if they don't have any answer for the OP, its takes nothing from them to just say so, than putting up this "I don't care" attitude, this can not help their growth in the long term if they continue like this.
If you're going to get all touchy about a slight delay, maybe the online world isn't for you. I've had my fair share of business experiences, and I'll tell you this - sometimes delays happen. But seriously, jumping ship because of a brief wait? Dramatic much?
If you want to gamble, gamble right: Go for the champions. Stake.com is hands down the best gambling platform out there. Why waste your time with BC.game and their non-existent customer care? Its clear that they dont have the same level of quality. It’s almost like they’ve got a "Loser" sign flashing over them
Remember, winners stick with winners. If you want to be on the winning team, you know where to go. But keep in mind, only the strong and patient survive in this game