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Re: Official FutureBit Apollo BTC Software/Image and Support thread
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netzilla
on 23/08/2023, 17:14:41 UTC
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Hi Everyone. Just received and setup my Apollo Full Node miner. Its running fine, and connected to the pool but the whole OS will freeze after about 45-60 minutes. No mouse control, no keyboard input. The red light on the Apollo is still blinking, but it doesn't connect to the pool anymore, no hashing being reported. The only way to get it back is to flip the switch off, and then flip it back on. It freezes even if the miner is off, and yes its still syncing the blockchain, but if its going to keep freezing even without the miner running its going to take more than 48 hours to sync this blockchain. Its not hot to the touch really, but with the miner on its temp is about 76 C.

Any ideas on why this would be freezing and what can be done to fix it?


I think I may have figured it out. It appears that the thermal/temp sensor was flopping around inside the case, as in it was just dangling near the bottom, so it wasn't taking proper readings of the temps. I took off the right side panel, and sort of wedge it in as best as possible next to the plate that the CPU heatsink sits on. Not really sure if that is where it goes or not, but so far the miner has been running without issues for a few hours now. I ordered some thermal tape  and plan on taping it into place so that it doesn't start flopping around again.

Anyone have any ideas where exactly the sensor is supposed to be located so I can put it in its proper place?

I think you might have moved the WiFi antenna, not a temp sensor.

You could be right although I've never seen a wifi antenna like that before. Thanks for the help I guess...
Is it wrapped in black shrink-wrap with 2 segments under the wrap? Can you put it outside of the metal housing through the rubber plug in the hole in the metal? If so, that the antenna.
And if you put it out of the metal box and orientate it vertically up or down, you might get much better connection.

Thank you for the guidance. Ok, back to square one then. Why the freezing? It has been running fine all day except one freeze in the morning. Is it due to it losing wifi connectivity?

What temp do you see on the top menu bar (CPU temp of controller). This could indicate the heatsink on the blue controller is not properly installed, and from your description I can't really tell if you installed it back on right. It sides on top of the blue controller and you'll need to remove the side plate and the controller (two screws on bottom lip) to get it on there right. There is a grove in the heatsink where the audio jack is for proper alightment, and you need to press it down on top of silver CPU cap. Attached is an image of what it should look like installed.

Be careful with the ribbon cable attachment as this can pop off while moving the controller around.

https://i.imgur.com/A30ePkr.jpeg

Thanks for the reply. Started it back up and let it run a bit, temps are 43 C without the node syncing as the node wouldn't start for some reason. I did try and press the heatsink on, and was careful with the ribbon, it looked seated  properly compared with your picture.