Quote from: h4nnmann11 on Today at 02:58:18 PM

Quote from: acroman08 on August 24, 2023, 09:36:02 AM

@OP have you asked them when they added that rules? because if they added that months after the war between Ukraine and Russia, I would have assumed at this points that they would have a translated version of that rules in Russian and other languages.

would you mind posting screenshots of your conversation with their support. also, I'd suggest to refrain from spamming the same thing on their ANN thread, you could get banned from doing it.

Quote from: EKoston on August 24, 2023, 06:43:32 AM

really strange case here

but ím wondering how OP were able to get such high amount, i got limited after winning 800 Dollar

not everyone gets limited after winning several hundred dollars.

vave.com didn't reply to me when they added the item about Russian players.

I noticed that the casino staff confirmed in one of the emails that the current terms and conditions had been newly implemented on their website by the casino management. However, they avoided addressing whether these conditions were in place before you registered on the website or not. To me, this strongly suggests the casino's questionable behavior, indicating their main goal was to confiscate your funds as soon as your balance turned positive.

Also, if the casino actually wants to stick to their own rules, they should give you a full refund instead of just turning down the winning bets while taking the losing ones.