Quote from: Slow death on August 24, 2023, 05:53:39 PM

in most casinos, maybe I wouldn't even be wrong if I said that more than 90% of all casinos that exist in this cryptocurrency market have put in their TOS that they reserve the right to change the TOS without prior notice to customers, being so this forces every person to see the TOS every day, see that this is something that makes no sense since when people create an account they read the tos and agree with what is at that moment in the tos, but many casinos are they take advantage of this and put a section in the tos where it says that the casino reserves the right to change the tos without prior notice

if it were in the real world or in companies regulated by the government, this part of the tos would not be valid, but even in the casino of the casinos that are licensed to operate worldwide or at least in most countries of the world, then it is difficult to know in court the customers would have to complain about this kind of things in case some casino confiscates their fund using tos that was changed after the customer created an account. this is one of the disadvantages of using online casinos that are new and use everything against customers

in addition to that part of the tos that says that the casino reserves the right to change the tos without notifying people, in casinos there is also a part in the tos that says that the casino can confiscate the customer's money in case the casino detects any suspicious activity . but it's kind of funny because they don't talk about what they consider suspicious activities, i.e. it gives them the power to confiscate people's funds whenever they want and they never present evidence and nobody asks for proof, I've seen it here on the forum

Yes, it is true that casinos can change the TOS without prior notification to customers. But it would be better if the casino notifies customers by sending a notification email or a window that appears when they log in. It will be the same as what we get in the Stake so the customer will know that there is a change in the TOS and we are asked to review it and approve it. If we don't agree, we can move to another casino and there is no compulsion from the casino for us to stay and use the casino to gamble. It is a choice for us and we alone know what the choice is.

Each customer is responsible for making sure they agree with the changing TOS so they can choose what to do. Again, no casino forces us to stay in the casino even if the casino changes the rules because we want to gamble in the casino and we know where we want to gamble. We don't need to follow other people to agree to changes in the TOS because that will depend on the comfort we get while gambling at the casino. And if we are comfortable, even if there are TOS changes, we will stay at the casino.

Casinos can confiscate customer money if the casino finds suspicious activity from customers. And the casino can even do it without notifying the customer but it would be better if the casino told the customer. And the casino can show valid evidence to its customers that the casino finds something suspicious in the customer's account so the casino feels the need to ask its customers to do KYC.

Quote from: panjul07 on August 24, 2023, 06:56:34 PM

But most of the time is that the notification is not specific, most casino will only notify that they have just changed the terms but players need to find what is/are the changes.
If this happen, can you as player find the change? You cant, unless you have the full terms before the update.
Even if you have read the whole terms in the beginning, I'm sure that you will not remember all the things and you wont notice if there is a change.
Casino should notify and specify the changes to be fair, but most of the time we will not get the detail.

Players need to check further to find out what the rules have changed. If you don't find it, you can contact the support service so they can point out any changes in the rules and the support service will be happy to show us. We should be more active in finding out and not asking the casino to show it, even though we can contact support. That's why the casino has a support service that is always ready to help its customers if they find something they need help understanding so that the support service can explain it in detail to its customers. But still, we are the ones who have to be responsible for everything we do at the casino.