- As far as I know, BC Games was okay before, but recently I've been reading a lot of bad experiences from other gamblers who have tried this platform. I also agree with the OP, it seems like this issue has been around for a long time. Has BC Games resolved it?
If it's a simple concern issue that can't be resolved immediately or takes a month, it doesn't look good for a casino like BC Games. Is there no reply from their support regarding this matter? I checked his review on TrustPilot, but I can't see it anymore. But anyway, if BC Games cares about their business, they will fix what needs to be fixed.
Only OP can update us about the situation of this issue and I'd hope that BC Game can solve this one since they are considered as one of the good site to gamble, I'm not sure about the current changes with their terms and the other issues with the site. There might be an abuse of the reward here or the site is still working with their investigation, whatever it is the support should inform the player about the issue and give him/her a chance to solve it, this is not a proper way to solve such kind of issue.