Quote from: shanz on Today at 06:25:34 PM

These rules unfortunately have nothing to do with this particular player, it just happens to be the case. Even if this player didn't exist, this rule would still be in place.
With all due respect, we ourselves are present on the Trustpilot, our 1-star reviews are being answered and all of the legitimate reviews are being worked with.

Oh, really! Are we supposed to blindly believe that these rules came out of nowhere and just happened to come into effect after a Russian player won and tried to withdraw a significant amount from your sportsbook? How convenient! Have you posted an update on these changed rules somewhere? You were active on the forum at that time; you posted promotional messages, for example, on August 21 and on August 23. In neither of them did you consider it important to mention the new changes in your ToS? And what about on Twitter? Discord? Telegram? Anywhere?

And quite coincidentally, you were so quick to implement policy changes that you forgot that your website supports 18 other languages, and the ToS should be properly translated into all of them? Even the Russian translation, which would be logical as the first source of information for Russian players, was changed only 5 days later! Are you serious?

Quote from: mck3nzie on Today at 10:07:18 AM

Man, come on, do you seriously think Trustpilot is such a respected site?
there is a whole bunch of negative reviews here https://www.trustpilot.com/review/www.rollbit.com?stars=1.

No, I don't consider Trustpilot a highly reputable review site, but I find it quite relevant that a relatively new gambling site, which isn't particularly popular in the community, has received a total of 14 Trustpilot reviews, and 12 of them are negative (one star). Do the math!

But anyway! Do you personally think casino.guru is a respected site?

https://casino.guru/vave-casino-review