Quote from: DogecoinMachine on Today at 06:17:52 PM

Quote from: codepoet on Today at 05:47:29 PM

Quote from: CryptSafe on Today at 05:29:10 PM

OP was being too ignorant to look into what basically concerns him or her. I believe definitely there must have been a notification message sent to clients of that casino of their new Terms of Service so as to enable them update their agreement policy with them. This is the normal thing casinos and exchanges do so as to be on the safe side by alerting their clients to update but if the reverse is the case then OP should have known that it is not safe to have left such amount of asset on his account with the casino. It is generally known here that asset(s) not under your custody is not your own and as such should have be withdrawn with immediate effect. Well, since you have a large followership or invited referrals under registered with them, I think they would definitely look into it as loyal fan and give you a soft landing.

KYC was introduced as a feature that allowed user to claim "VIP Birthday Cash" & "Faster Betting Speed"

Even as of today, KYC is not mandatory (only when requested).

And you're requested to complete it. Is it that hard to understand?

I understand that action that was taken.

What I dont understand is the logic or reason behind why it was requested.

1. I’ve made no attempts to deposit or withdraw in years.
2. I have not broken any CG site rules
3. I have not broken or triggered any KYC requirements
4. I have been bringing user to your site
5. I have been actively participating and promoting your dice games
6. I have been building dice bots and tools using your sites api to generate more revenue for your site
7. I have not once spammed your site forum, cg chat, social network, or discord attempting to advertise our bots or services
8. I have actually submitted info on bugs found on your site, for which “Joter” gave me some BTC as a reward.
9. I have 1 account and in all 6 years haven’t broken a single rule.
10. I have been rewarded with a little extra % on referral commission for the number of users I invited to CG

I’m failing to understand why I have to explain that I am not willing to give my personal information to anyone.

I have been a loyal, contributing, and law abiding member of your community for as long as I have been,
and my account history shows every transaction history proving that I have not violated any laws, rules, tos, yet I can not be trusted.

However I am expected to trust you and any 3rd party services you use to verify your user identity with my private and personal information?!

Absolutely not!!

If you believe I’ve violated any rules please say so, otherwise please allow me to withdraw my money and move on with my life. I’m not here to trash talk your business, I’m only seeking a resolution that doesn’t involve your business infringing upon my rights and privacy. (just because you can)

I trusted your business to keep my funds safe, look where it’s got me.