Quote from: atari02 on April 18, 2014, 02:47:11 PM

Quote from: ny2cafuse on April 18, 2014, 02:15:02 PM

Quote from: ny2cafuse on April 17, 2014, 07:25:02 PM

Quote from: ny2cafuse on April 16, 2014, 08:47:15 PM

Quote from: atari02 on April 16, 2014, 07:57:19 PM

GAW miners have the best reputation today. They have been around for a short time and as a member of the Gaw team, I can tell you we always do right by customers. I extend my apologies for your experience and I have PM you to make up for what was lacking. As an extension of Gaw miners I do my best to make customers happy. I am organising groupbuys here to get better prices for customers, but I understand sometimes the lack of response can be frustrating. I encourage all from now on to contact Gaw and they will provide service on my behalf.

Alex

Alex, I have not received any PM from you. My review outlines our correspondence, or lack thereof. I just want to know if you shipped the cables that you said you were going to ship. If you haven't, and GAW is taking care of service, please forward my information to GAW and have them contact me. I shouldn't have to chase down service like I have had to.

The fact that I get a faster response because of a negative review than I do through direct email is upsetting. I would have given you a more positive review had you been more communicative.

-Fuse

I am still waiting on a response, either via email, PM, or response in this thread.

-Fuse

Well, it looks like you'll respond to other people, but not me. I guess that's what kind of customer service a $3400 order gets you. Let this be an example for people considering orders with Alex.

-Fuse

Hi Fuse,

I am sinecerely. I never received the email you sent me. PM me which email account you sent it from. I would have replied your email. Secondly, in the long message you posted, I missed the very last bullet point about still needing cables, so I didn't reply. I have PM you to find out what you need and for your inconvenience I am willing to make up for my failure to serve you with a refund.

Alex

PM received, and replied with refund address included. Email you are missing on your end was forwarded to you again.

-Fuse