Every single one of the emails that i have received from Stake their is this message
I don't think i'am allowed to share any information that has been sent to me. I don't wan't to give them any excuse to retain my funds.
The only thing i can share to you about talking to the support is this :
Here you see that they allowed me to connect into my account, so i could do the KYC.
Right after i had done it, they removed the funds from my wallet.
Recap of all the proofs :
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Thank you for uploading, and I'm quoting this for everyone to see. There are communications that are not allowed to be seen for now maybe later on when circumstances force you to show it. I'm sure they are now aware of the existence of this thread you may send them a notification that you created a thread for your issue here in Bitcointalk.
Hopefully this will be addressed by the team the sum is not small to be ignored.