Quote from: Lavafreez on Today at 05:14:28 AM

Hello,

First of all thank you ! This community is amazing, you have all been very reactive and took my case seriously and for that i'am very greatful.

The community deals with fairness, transparency, and the value of reputation, community upholds it

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I hope my case get solved and that i manage to recover my money. They claim i have broken multiple times their "tos" and that they have "evidences" that suggest it.
Since i played from a restricted juridisction, i have no legal recourses and they abuse it.

I would like to remind you that casinos always uphold their TOS and rules if they see that there's a violation they will uphold it no matter what, it applies to all their players small and VIP bettors

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I have been sending them proofs and they only seem to accept what suits them best while ignoring the rest of it. Now, every time I send them consistent evidence that strongly contradicts their conclusions, they ignore it and don't even reply...

If in case one of the parties is not satisfied with the result most probably the user, he/they can ask a third-party mediator like Askgambler, Askgambler if agree to mediate will ask for all the pieces of evidence and their decision is final as agreed by both parties.

Hopefully, this case will be resolved here I know Stake has a good history when it comes to resolving cases so we'll see