Quote from: Wapfika on Today at 12:32:13 PM

Quote from: boroBTC on Today at 09:17:34 AM

Quote from: logfiles on September 13, 2023, 11:28:41 PM

Quote from: boroBTC on September 13, 2023, 06:16:28 AM

I would like to inform everyone that Bitsler is not as trustworthy as it is presented here.

I managed to win about a thousand euros on sports bets. When I wanted to withdraw my money, the transaction did not go through. It has been in "on hold" status for three weeks. They answer my questions "we are investigating, you still have to wait".

Please note that my bets were only on the most prestigious world sports events and my account is fully verified (ID, address verification documents). There is not the slightest reason to investigate.

I am considering legal action.

It doesn't seem like you have much of a choice here in regard to being patient until they are done with the investigation because even when you try via the legal action route, things are not going to happen overnight. You will still find yourself waiting for weeks on top of spending money on legal fees.

Maybe you could kindly ask them to tell you the ETA to avoid being in the dark.

Thank you for supporting. please what is ETA?

ETA stand for Estimated Time of Arrival or simply the date when they will give you an answer although I doubt that a support can give an exact answer since KYC verification and investigation can took a lot of time depending on the degree of your case. Sad part is Bitsler is not active anymore here so can't pressure them to provide much earlier result.

Update us here whenever you've got a word but you can give them at least a week to provide result. Create scam accusation after that since they might proccessing your verification now.

You might try telegram, Baryom responds to me on there sometimes. I had more communication with them when managing their campaign, but lately haven't had much of a reason to message.

@Baryom he may or may not reply