Quote from: puregrinding on September 17, 2023, 07:09:00 PM

Hello, I deposited cryptocurrency (XLM) into BC.game and forgot the memo. I have already filed a complaint, and I have been waiting for my deposit for 9 days. I believe it's time for them to release my balance.

if a BC.GAME dude comes here i will be happy to give the ticket ID or my user.

my user id is 3835966

https://ibb.co/wSj5Ls7

Here is the image you posted the link for:

Quote from: acroman08 on September 17, 2023, 09:18:21 PM

the support did say that memo/tag cases might take 72 hours to more than a week. I know it can be frustrating but you were the one who made a mistake, perhaps being more patient would not be a bad idea.

I think from the manner in which the OP wrote, he is resigned to waiting. It is basically an error on his part and he seems to understand that but having to wait endlessly for a resolution is not acceptable. It has been over week and he has not been contacted.

Quote from: acroman08 on September 17, 2023, 09:18:21 PM

anyway, I sent their forum representative a PM informing him about this case, there is no guarantee but he might be able to make a follow-up about your issue and hasten the process of it being resolved.

That was a positive step by you. Hopefully their forum representative will be in contact with the OP soon.