We are sorry you are facing this experience with us this time. After publishing a thread here we facing some suspicious activity on the platorm and we are doing our best to fix the issues. Later we're going to launch a campaign here, so everything will be smoothly. We are still young & beautiful and we do our best for you having fun with us in a best way possible.
Publishing a campaign here has nothing to do with resolving the issue at hand; you wanting to publish a campaign here means you are looking for means to increase your issues that are yet to be resolved, as there will be possibilities of many users coming into your casino and their funds getting stock in there.
What you need right now is a working team that can be able to fix your withdrawal issue in order for you to keep the system working, because there is no point for anyone to come and play in your casino when they make some honest winnings, and withdrawing their funds now becomes a major problem.
This does not really look good for an upcoming casino like yours, as you are already breaking the trust of your customers, which you still don't even have a lot of, and this will also reduce your chances of getting many, unless those who are not aware of your ongoing system error are, if it's not a voluntary action from your own end.
I am totally agree. As for now, we are changing a lot of the 3rd services we use (like for email notifications). Also we expanding our team to fix everything what the users have faced. And this is the top priority to make users experience on the platform as smooth as possible.