And on top of that they want to launch a signature campaign. As noorman0 says:
Use the campaign money to hire more skilled developers, otherwise you will get more users with the same complaints.
Unfortunately, they have run their signature campaign like 1xbit. Even if some wannabe campaign manager agrees to run their signature campaign, I don't think forum users will promote such a casino,o which is new in this forum and already has an open scam accusation. Many negative things have been raised already, and I don't see any activity from them.
Do they care about those allegations? Of course not. Then, what is the benefit of running a signature campaign? After all, Bitcointalk is not for colossal casino traffic. Most casinos use it to build a solid reputation. There is no reason to run any campaign if they do not fix issues.
Just a waste of money on their side if they think running a sig campaign can really help them gather a tons of players here without fixing those concerns by people. If they wanna create a solid reputation just like what big casinos here then they need to satisfy all gamblers want so that they can be labeled as good casino.
For nor let see the action done since they are still active about taking notes about concerns posted by people, Also giving answers on allegations is important so that people could see that they are actively doing some nice thing on support side since this is one of the most important thing they need to spend their attentions.
I am totally agree. As for now, we are changing a lot of the 3rd services we use (like for email notifications). Also we expanding our team to fix everything what the users have faced. And this is the top priority to make users experience on the platform as smooth as possible.
Good to hear that and let see what will happen next.