Quote from: tetaeridanus on Today at 06:52:38 PM

Hello again, I would like to emphasize that, whatever should be done should be done right? Fun or not. If they can counterfeit winnings because of multi-accounting(which incl. huge amount of money confisticated here.), they sure should implement the most expensive software ao it's players get warned before and not play at multi accounts. You can't control gambling addicts like this, I as well opened 10s of accounts on rollbit without getting asked ANY KYC, incl. birthday? What if I was 15 years old, I bet you know the answer. I respect your opinions and we have been in opposite sides we have met however I believe in the right of free speech, so I respect your voice fully, however can't understand why you are trying to look from the casino's perspective? We are players here, players come here and want support who are having problems, not casino representatives. If I believed in Curacao %0.0001 I would be filing a lawsuit both on stake.com and rollbit. and probably would be winning 250-300K+ of my deposits back. Rollbit has no RG or AML measures in place as said in their site; and also I sucessfully withdrew 100.000$ without even getting KYC'd in my 2nd account. ( lost it all later on) . So they don't check it in withdrawal, when do they want to check it? When their case is empty so they can confisticate winnings? Rest assured when crypto regulations come to place; Rollbit which also offering RLB will be having a really hard time in US and Europe because it's unlicensed futures platform and shady tokenomics incl. fake nft distributions and reveals and insider airdrops. Rollbit is a site which looks like it is operated by 25 year old boys who don't give a single shit about professionalism.

Tetaeridanus.

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If I may straighten things out, I am not "trying to look from casino's representative" in sense that I am trying to lean toward their side. I am, in fact, trying to look from as many perspective as I can. In every cases that come to this forum that I attended, I'll give my best to ask both sides to provide their side of story and try to figure out what really happened. I notified and invited the casinos [or the platforms] to attend to the scam accusation thread and give their piece.

For those who frequently watch this board, they'll know I am not always siding with the casinos.

There were cases I am questioning casino's decisions and ruling because they obviously the wrong side there, but there are also cases where the players are evidently made fake statements and we were provided with things that contradict their statements. And then, there are cases that this forum simply... less effective to handle because it's an open forum and some evidences are very private, and thus, there's no other way to made a progress other than to refer them to ADR.

Believe me, if it's up to me, I'd much prefer for things to be solved in the forum if it can because I believe more eyes and brains overseeing a case are better than one person being assigned, where they held the final verdict, and susceptible to miss one or two key factors [for the record, I have nothing against ADR, just... that's what my honest opinion about the number of eyes overseeing cases] but sometimes, in this life, we can't get things the way we wanted it to be, can we? And I have to admit, the privacy that ADR offered gives numerous advantages to solve a case instead of having them to stay here and get stuck in progress because no evidences can be analyzed due to the security concern.

This very case, for example, I really hoped that I am free to provide the discussion with Razer that I had through PM just to show you that I tried to talk them to take other means of resolution instead of taking it to their licensor, to deescalate the case by having a middle way instead of to stand firm with their decision because they are very sure with their findings.

The long paragraphs above also address your topic about we being on the opposite side, I don't think that's necessarily true. I understand that you're fully commited to take customer's side, well... our only difference is that I am "taking the side" that's less questionable, I treat every complainants and the accused with grains of salt. So, in a way, we're not necessarily need to be on different side, suppose what you tried to achieve is finding the real truth behind every story instead of [to put it bluntly] blindly supporting every cases against casino, disregarding how questionable the scam accusation made by the player [another thing that I want the record to reflect, I believe you're a reasonable man, the sentence before this has a big implied "IF" within it, I am not accusing you that you'll blindly taking side of the players just out of spite for casinos, I'm just saying it like, "just in case you're intending to"].