Quote from: acroman08 on Today at 06:55:07 PM

@OP would you mind confirming what bobstone(duckdice.io representative) stated?

Quote from: bobstone on Today at 06:04:10 PM

to be clear OP also deposited and withdrew without gambling using fiat methods, in such cases we have to do our due diligence and comply with AML procedures.

okay, this is understandable, it can be suspicious when a gambler deposits at an online casino and then withdraws without gambling.

Anyway, reading the part of your post that I quoted, are you saying your gambling site does not have any wagering requirements for deposit? From what I have seen, a lot of gambling site has implemented a wagering requirement(usually 1x-5x, some even require 10x) even for deposit only to combat money laundering, I am surprised yours haven't implemented it.

It is stated in our terms of service that you cannot deposit and withdraw without placing any bets, and people will get flagged on this basis for review and procedures like this one OP is experiencing.

a mandatory wager we've avoided for now as it's not very user-friendly, like what if you got very lucky on your first bet and etc, it would add a layer of frustration. however, i wouldn't rule it out for future features.

Bobstone
DuckDice Live Support