Quote from: holydarkness on Today at 04:54:56 PM

Quote from: virasog on Today at 04:41:53 PM

Quote from: holydarkness on Today at 03:51:54 PM

Quote from: rohang on Today at 03:47:47 PM

[...]

I hope your issue is also resolved and i would request @OP as well to not close this thread until you are addressed

Mind to explain to me the logic behind this idea?

OP's case is solved, FJ made their statement and solved the situation [or at least it's on the way to it, just waiting for OP's confirmation] why shouldn't the thread be locked and marked as solved? The main topic of the thread had been addressed and cleared. Letting it open is kinda not fair. Unless you can tell me why that is such a good idea?

Well, its very simple, The Fortune Jack added the amount to his account but he cannot withdraw it until his KYC is processed and approved.

Quote from: Eoveriero on September 19, 2023, 07:24:19 PM

Probably the withdrawal of money will be processed only after verification of the documents.

So maybe he mean to say that OP should confirm that his KYC is approved, he withdraw the amount to his personal wallet and then he may close this case / lock the thread.

You understand my post wrongly. If you read rohang's post, on the part that I quoted, he suggested OP, Eoveriero to keep the thread open instead of locking it and marking it as solved until FJ addressed Hirishimogato's issue

Hi,

Pardon me if its against some rules, but as 'Hirishimogato' issue seems to be the exact same , he asked to keep thread open and i supported that.

Wouldnt that be better since this thread already has the FJ representatives attention ? and wouldnt lead to another thread about the same casino and exact same issue being opened ?