Quote from: noormcs5 on Today at 05:17:41 AM

Quote from: bitterguy28 on Today at 04:54:26 AM

Quote from: arallmuus on September 24, 2023, 03:14:41 PM

Quote from: CAlcaraz on September 24, 2023, 10:54:00 AM

Let me be clear. I ordered a withdrawal of $740, before that I was withdrawn $50, and in total I made a deposit of $700. The total profit was $90. I still haven't received my money yet if anyone is interested.

Its actually a simple case, probably something flag their security system hence they asked for KYC

If you didnt do anything suspicious on their site then all you can do is wait until they cleared your KYC. There has been many cases around with Duelbits but all of those cases that show no foul play on their site will be granted access to withdraw from their site so all you gotta do is wait. Complaining here wont help you a bit though

He needs to trust the system for a while because there is nothing he can do for now .its just days old case and sometimes KYC verification and some related issues takes weeks or even months depend on the case,
better to just check the update from the support , and PM the OP here if you still have not done .

He made a withdrawal of 740$ and out of this, only 90$ is his profit. If he was playing on any untrusted new gambling site, they could have scammed him but Duelbits will have no problem withdrawing this amount. However, if they have delayed or asked for additional KYC etc, then there may be some violation on the gambler's part but it is too early to say unless we have an official verdict on it.

Until then, he should wait and if he has done nothing wrong, he will definitely get his withdrawal processed.

Did he wager all his deposits before making a withdrawal? If not, I think the system will be triggered, as it's not possible with Duelbet. If you deposit an amount, you should gamble the entire amount before making a withdrawal. This is done to avoid mixing of funds or what we call money laundering.