Quote from: lienfaye on Today at 01:22:39 AM

Quote from: CAlcaraz on September 30, 2023, 08:19:49 PM

Hi all. I was withdrawn my funds exactly a week later. And there was no answer from them

Be patient. This might be frustrating on your side but that's what you can do now. If everything is settled for sure you'll get your money. They just need time to verify and get an update on their compliance team (as what they told you on your conversation with them).

I'm a long time gambler of Duelbits so I can attest that they're trustworthy. Thus be patient and I hope your issue will get resolved.

I don't know if support works on weekends so my this add some delays on fixing up these issue so best to extend his patience since for sure this issue will be solved by their management soon. We know its frustrating but this scenarios happen sometimes that's why we need be cooperative once they have something to ask regarding on this case so that it can help them solve the issue more faster. Also duelbits is reputable casino so we don't need to worry about if issues occur since for sure they can help their gamblers solve those issues they are facing.

For now maybe try to ask some updates on weekdays since for sure they working and can solve those pending issues that occur to their site.