@tpaxmatop, I made a test payment using crypto (Bitcoin) the transaction that has not yet confirmed but then the page which contains the payment information refreshed to this
https://talkimg.com/images/2023/10/02/Ph04o.pngThere is no page showing the incoming transaction.
Also, I received an email in Russian. I am still confused because it was just one transaction to one address, I was provided
Здpaвcтвyйтe!
Bидим бoльшoe кoл-вo пoпытoк oплaты TradeHive. Boзмoжнo Baм нyжнa пoмoщь - oпишитe пpoблeмy и я пocтapaюcь пoмoчь.
Transaltion
Hello!
We see a large number of attempts to pay TradeHive. Perhaps you need help - describe the problem and I will try to help.
For the first time see such error, but unfortunately it is not under our control - it is coinbase issue. Will try to figure out why it happened, but payments before with coinbase were successful.
The audience in the project is 80% from Ukraine/Russia, so I translated message in Russian - my fault

At the start of the project, I try to help users understand how payment works, because someone needs help with this, so sometimes I am contacting them by email.