Quote from: yahoo62278 on Today at 06:38:01 AM

Quote from: Hancocks on Today at 12:05:32 AM

Thank you for the kind advice

I provided internal screenshot, password and address last deposit came from. Still no response

"Daniel Evans" is not accepting pm's on here from "newbies"

Not sure why they are treating me like this, funds I sent over were fine, cleared properly etc and it should be a simple matter for them to just approve the withdrawal
that I originally requested and is sitting pending because I can't access the (now deleted) email account

All the best

I sent a pm to devans for you. Hopefully you get a reply and get things solved. However it goes, good luck with the issue.

Yeah really good luck because until we hear the team side of the story we won't know what really at both ends, and judging based on the current facts will be very unbiased, so the best advice os for ops to still send a reminder to the team as a follow up email including all necessary evidence.

If it be a casino like stay, the balance will still be in the account until the right email code is entered before the balance deduction will be made, and it that is the case why ops do not have much to worry about losing the money because in the long run he will either have to go through KYC to change to new email.