Quote from: Don Pedro Dinero on Today at 03:27:37 AM

Quote from: Jannn on October 17, 2023, 10:29:19 PM

Opened a scam report complaint with this motherfuckers on CEG directly (Curação Egaming) where they are SUPPOSEDLY registered officially/licensed...
and to my surprise only to discover this casino is a 100% scam/unlicensed casino.

As CEG informed won't handle my case against them because the casino in question does not hold a license in curação at all.
as can be seen on this quote from their reply on above quote block.

lol

So they simply said they had a licence from Curaçao, when it was false. I wonder how many more are like this, because every now and then new casinos appear that don't have problems to deposit and then they hide behind licenses and regulations to put problems for withdrawals. They run a signature campaign that has been put on hold and there have been other accusations, which al together seems to confirm that it is 100% scam.

Yes, so now CEG has said that it's forwarded my case to '' other '' commission board, that SHOULD have competent authority to handle and to be able to move my request further as per this text on below

Quote

CEG has recently made its services available for parties outside of the CEG-Ecosystem, however as it has not been engaged and/or mandated by the government or other licence holders to do so at this time and/or an existing subscription may have ended, the potential complaint is hereby introduced to the appropriate authority for further handling, in compliance with article 4(6), CCRG 2022: “The licence holder shall report to any regulator, prosecutor or public authority it deems appropriate, any structure, act or conduct of which it does not have the possibility authority or responsibility, mandate or authority to make a determination as described in article 4(5), including however not limited to complaints that do not relate to a sublicense that is not regulated by the licence holder.”

Recommendation: handle the referred matter within 7 (seven) days after referral

CEG recommends under the CCRG 2022 that the authorities provide the said individual with an answer within 7 (seven) days after referral, as, for AML/CFT purposes, CEG is not authorised/has not been engaged to determine, in compliance with article 4(5), CCRG, whether the message contains a description of events that may qualify for criminal referral of either an unusual structure or act or conduct by player (a participant as meant in article 1(bo), CCRG 2022), operator (a person as meant in article 1(bj), CCRG 2022 and/or both.

If you are seeking assistance in handling this matter and/or information on available subscriptions for complaint handling/ICHS outside of CEG’s Ecosystem, please contact your CEG B2B representative/contact person directly and include the ICHS ticket number as mentioned in the subject line of this email.

Best regards,
Curaçao eGaming | ADR Department

so let's wait and see i'll update shortly once i hear something back again