Quote from: RaveniaPX on Today at 07:57:10 AM

Alright, understood. Thank you guys. So basically I might have fallen for the same kind of stuff you see in YouTube comments nowadays. What I do wonder then though is why quite a few of those reviews give transaction IDs. Or do you suppose those are fake as well?

If you can't trust Trustpilot reviews, then how are you realistically supposed to come to a conclusion about whether a business is trustworthy or not? I'm not just talking about the crypto space, but other online shops and so on.

Although it is not an exchange that I use regularly, I know that CEX is always in the top tier in the crypto field. I'm not sure what the OP is concerned about seeing some of the negative feedback about it, but it seems to me that the same negative feedback has appeared in other CEX cases. Just know that the quality of service cannot satisfy everyone and sometimes there are still some cases where users feel uncomfortable.

You depend on an assessment tool that you are aware of as the only way to learn about any business. But not only with crypto, but in many other fields I can mention some criteria:
- about products and services
- brands
- teams
- business activities
- partner
- financial reports,...

And almost all of them information cannot be compiled from one source but must be searched for. So don't overuse the rating of a certain tool, trustpilot is only a very small part for people to know about the company or business, never consider it as everything.