Quote from: Silberman on November 02, 2023, 10:16:23 PM

Quote from: oktana on October 31, 2023, 06:08:43 AM

Quote from: RaveniaPX on October 27, 2023, 06:34:55 PM

Hi,
go to Trustpilot and look up the customer reviews for Kraken, then check out the 1 star ratings. There is a flood of them complaining about having their accounts closed for not apparent reason.
Now I am not sure if those reviews might possibly be fake, or written by bots. At the same time it does seem really concerning. What is your opinion on it. Does Kraken maybe have issues that are brewing in the background, and would it be wise to not use them anymore?
Generally I've mostly read good opinions on them, they are often brought up when the subject is trustworthy exchanges. I just didn't know what to think about that absurd amount of negative reviews, and something seems fishy about it.

First, when you build something, people are always going to complain and make an issue out of one thing or the other. People complained and rated X (twitter) 1 star, Threads got created and they got 1 star from some users, Binance which happens to be the world's leading crypto exchange platform has a lot of 1 star rating. Secondly, it could end up being that some folks just want to bring them down, because I truly do not understand how 63% of their rating on Trustpilot is 1 star while other platforms think highly of them with 4.5 - 5 star ratings. It could be bots but most likely triggered by an angry fellow. I'm saying this because I've actually witnessed a few projects go through such.

It is because of this that reviews without any evidence are not to be trusted, and many of the forum members agree on this, since someone could make an accusation on any service but without proof it means absolutely nothing, it is only once the accusation is accompanied by proof in which the forum members will take a serious look and see who is on the wrong, however this is very rare nowadays as people post whatever they want on websites like trustpilot without evidence and those reading it end up believing it.

True, i have seen kraken was also making an event for anyone who newly registered and complete their KYC will be credited with $10 futures balance. I have some friends were participating in this event and kraken was paying the profit generated from the future balance.
This exchange site most trusted exchange site. It seems like the competition has already ended and i think that any bad comments regarding this exchange site were obviously fake. Kraken is still being trusted by so many people at this moment. There's no feel doubt to use it.
People are still actively using it and kraken was really paying what it has promised. I dunno why people keep rely upong the review from the trust pilot. Trust pilot can be faked so easy by paying a group to make faje reviews without even trying the product.
I hope people will be well educated then regarding this problem. The fake review was also trapping anyone into the fake exchange site.