At this point, considering how much money is involved, and the risk for you should you not be able to restore people's accounts (that risk being legal prosecution in Ontario) it is in your best interest to provide a daily update here, even if that update is simply a short message sharing what you are doing to make refunds or to restore the site and people's account.

Posting here would keep you accountable for getting on with the restoration work. Think of this thread as your project manager.

Also, daily updates, even short ones, will alleviate the anxiety and concerns that your investors/customers have. That will reduce attacks on you and criticism which will reduce your anxiety. Just a suggestion.

That being said, please provide some contact information on yourself. It would be nice to have a working email address for bit-mining.co customer support.

It would also be nice if you could provide an ETA for when things will be back online and working.

Quote from: BMC Support on April 20, 2014, 03:26:12 PM

Hello Bit-Miners,

As you may have noticed, we have been under severe attack for the last few days. We have suspended the site in an attempt to mitigate these attacks. We are working hard to restore the site to full operability. Although we are aware that user frustrations are running high, we ask that you be patient as we attempt to restore the site and prevent the constant and crippling intrusions that have been causing us so much trouble as of late. As our email accounts have been compromised, please ignore any communication from support@, admin@ or contact@bit-mining for the time being. We apologize to users that have received offensive or misleading emails from any of these accounts. We would never insult our users and have no intention of closing our doors.

We will keep you updated as we resolve the issue.

Bit-Mining.Co