Quote from: Pmalek on November 05, 2023, 08:53:16 PM

OK, so the timestamps on those screenshots show the time the bets were accepted. Between 3:34 and 3:35.

According to the live odds on bet365, the odds at around that time were 1.869 at 03:33 and 1.833 at 03:36. I think I am looking at the correct ones.
https://betsapi.com/rs/bet365/6804801/WAS-Nationals-vs-NY-Mets
Based on that, there is a clear difference in the size of the odds you got (2.10) compared to what bet365 had.

Additionally, if you click on all the other bookmakers, like Ladbrokes, Bwin, Betsson, etc., they all mention the same notification at the top: "Matched as "Reversed". Winner/Handicap should be exchanged." I am not sure what it means exactly, but it looks like there were issues with the money line and handicap markets in some way. Your bet was a handicap bet.

It's a bit too easy for me to conclude that if Bet365 offered odds of 1.87 vs 1.87 on the +/- 5,5 handicap line, that the 2.10 odds must have been wrong. I checked your link and the only bookie on there was Bet365 but I remember other bookies like Pinnacle, Betonline, Betcris etc. offering much higher than 1.87 (for example ranging from 1.95 to 2.10).
And as I said, Stake/Winz and all bookies using their odds engine by default always have 5% higher odds than BC.game/500.casino and other bookies using their odds engine. So they would have had 2.15 guaranteed here.
But, even if you stick to just the Bet365 odds then you can see they had 1.87 vs 1,87 meaning they considered it a pure 50/50 bet on that line. So when I got 2,10 for a 50/50 bet is that really so far off? It's just me placing a smart bet, but nothing manipulating/cheating or whatever.

Yes, it's true that when I place a bet I have around 5 different bookies open on my laptop, and obviously I pick the best odds among those 5. I would be crazy not to. Sometimes it's Pinnacle, sometimes it's Betonline, sometimes Betcris, sometimes BC.game.

But let's summarize the facts here:
- BC.game have confirmed it were not wrong odds, they just don't like that I spotted a value bet
- I offered 500.casino a chance to void my bet retrospectively if they thought there really was something wrong with the odds, upon which they contaced their odds provider (same one as BC.game) and got the response that nothing was wrong with the bet. I have that on a screenshot in the OP.
- and last but not least: the representative of BC.game on this forum told me that