In fact my hope is that OP is lying, that he's working for a competitor of Rollbit and is trying to besmirch their reputation
Possible. The way we see people are creating accusations against casinos, a group can plan such evil things and try to harm reputation of a specific casino. Another user claimed that he faced similar situation.
They just do this process to make sure it’s really you who’s verifying and no one els, e.g a relative or kyc account buyer. I’ve went through this process before. Rollbit does make me very sad though.
Can we expect a response from Rollbit management regarding these claims whether it's true?
Not sure how i’m supposed to prove it but the Community Manager set up an interview with me on Google Meeting. I’ve actually said this on my thread about rollbit as well but unfortunately I didn’t record the interview. They were indeed asking where I deposited the money from and browser thing for google chrome since I was using chrome. They didn’t do any in depth investigation regarding my chrome person tabs they just wanted to see it and for me to click on it etc. I assume they do this for verification purposes.