Quote from: Eternad on Today at 08:56:36 AM

Quote from: earlypaco on Today at 02:28:57 AM

Update on my case:
Casino Guru team has produced their final ruling:
“ Dear earlypaco
After reviewing all the evidence received from both parties and discussing the case multiple times internally, we have concluded that your winnings should be honored in this case, minus the amount already awarded. We have therefore asked the casino to reconsider its decision regarding this matter, and currently await their reply.”

BC. Game hasn’t responded yet.

link to the whole story:
https://casino.guru/bc-game-casino-player-s-withdrawal-blocked-due-to

The timing of your case to other user @Jannn with same result on casino guru is kinda questionable that make me think you are just account but I’m not saying that your case is not that relevant. I think it’s better to make the OP simple and updated about the result so that user can easily use this thread as referral on evaluating BC.game trust score.

Bc.game is currently have 2 positive trust score from trusted DT this is why the process on verifying each case related to them is handled very careful because they are trusted here before. Let’s wait for expert look on your case carefully.

yes, same root cause issues, two different players one week apart, however complete different excuses used to bail out of payment. more details are present on the complaint page. Both cases are straight forward though and players are in the right.