Quote from: ferrum360 on November 08, 2023, 06:30:54 PM

I would like to say first of all that I have no financial claims against Rollbit.
They paid me all the money from my balance, including my positive balance (I withdrew $1,100 on top of my deposits), but I think you guys should know what their illegal and humiliating verification procedure is.

So, I bet mostly on top tennis tournaments. First, I was limited to the maximum bet amount. Ok, there's nothing wrong with that. I decided to withdraw the remaining balance. I passed KYC without any problems. And then the circus began. They write to me that I need to go through video verification in Google Meet. I received an email, I chose a date and time, and literally the next day I went through video verification, but you will be shocked when you find out what they make you do during the call.

First I have to turn on the camera, which is fine, but after that they force me to share the screen and show:
1. When I go to the Rollbit website, it’s ok.
2. How I go to the website of the Binance exchange, from where I made deposits, and live showed my Binance profile, all my transactions, my balance, and the verification section. This is illegal, Binance has nothing to do with them.
3. Your Google profile in Chrome. Yes, yes, they even wanted to see this, they checked that the name matched the one indicated on Binance and in the Rollbit profile. This is also far from legal.

This terrible procedure defies not only common sense, but also any EU laws on personal data. Logging into Binance live is like logging into your bank account live, it's very confidential information, but if I refused, I'm sure they would steal all the money from me.

Stay away from Rollbit, this is not where you should play and expose yourself to the risk of such a procedure.

I hope I chose the right section of the forum. While I am not accusing the site of stealing money, I am accusing the site of having an illegal and humiliating video verification process.

As long as your a loosing customer they dont care about KYC, when you start winning they will do everything to cancel your withdrawal. Dont wager on Rollbit. Stake is much better and has better bonuses.