Hello,
it was my first day on shuffle.com. I placed a bet on tennis. It was settled uncorrectly. The match was Elias vs Houkes in the challenger Montevideo. I bet on Gastao Elias. The player Gastao Elias retired but my betting was considered Loss. On every gambling website this bet would be refunded and the match considered voided.
Hey! I bumped this with our Sports Lead, he confirmed that this bet has been voided and you should see the bet amount returned. Thanks for flagging, reach out if you need anything else here.