Quote from: northernkarl on Today at 01:35:18 AM

Quote from: Quidat on Today at 01:29:44 AM

Basing up on Fortunejacks reputation then they've been long time on this crypto gambling industry or i shall say that they are reputable and trusted already into this space.
I dont know or wasnt aware about their KYC procedure whether they would be asking out before you can play or they would really be asking once you have violated something or reaching
up some threshold. Im not aware about their KYC terms as of this moment and this is why it would really be that always ideal that you should be asking the support.
No, they arent scam, if you've been experiencing some issues then it would be always best that you should really be that trying to clear up on whats happening.
They wouldnt be holding any withdrawal if they do sees nothing on your gambling activity or you didnt reach out some withdrawal threshold.

Thank you for that - I haven't played for a long time and then I won something I guess that is flag for them? Not sure what to say, they were not accepting Canadian phone number before and now they do. I also have a VPN but I use that for security purposes.

I just keep getting the run around lately. Hmm, I was reviewing the ask gamblers.com and the support team rarely does any action and they only do it when you open a formal complain. They gave me an ETA on when will my case is going to be reviewed.

I just don't like getting the run around.

If they have given an ETA for your ticket or case to be reviewed then you dont really have no choice but to wait up. For sure they would reach out to you on the day comes.

In regarding of using VPN. Then as long you dont live into these ff countries then you should be fine i guess.
https://fortunejack.com/faq/prohibited-territories

Have you able to read up their terms in the first place?