Quote from: holydarkness on Today at 07:59:36 AM

Quote from: JackpotRacer on November 14, 2023, 06:58:08 PM

Quote from: holydarkness on November 14, 2023, 06:32:16 PM

Umm... wouldn't that kinda... close the issue? You were asked for KYC and didn't want to do it, then you're offered to get your remaining balance sent to you without having to do the KYC, I personally think it's a nice solution. As for what'll happen then, I think it's kinda obvious: you both part ways.

They don't want a player who "cheated" on their bugs [disregarding your true intention on that bug exploration] and you, ask yourself, do you still want to play on that platform? Because from what I get from reading your last posts [and this thread] you seemed not wanting to be there anymore too.

Everybody win, case closed, no scam happened.

sorry now you misunderstood it

I id not ask for any withdrawal why should I do a KYC at this point? no reason IMHO

when he understood that I will not give up and will do a scam accusation he wanted to pay me without KYC and even offered 100USDT if I will give him a written document with all bug a I found. I did not want the money I just wanted to go on searching for bugs as there were many and wanted to check especially the one who used the timer reset against me to see what else he has in his hat

he behaved very impolite and disrespectful and I cannot let him get away with that. I talked always in thread and in PMs straight forward and helpful and he always tried to not answer or to insult my intelect with his stupid answers

anyway I thank you again for the kind conversation

cheers

Sorry, I got the notification of your reply yesterday, but I was quite busy at that moment so I just glanced at it and then went straight to bed after. I didn't want to sound that I am cornering you, but I think you misunderstood the point here. I think there are two ways to see this KYC situation, from the customer [you] and from the operator [blackjack.fun], but both brings similar result regarding KYC: that you have to do it.

From customer's perspective, although it's true that you did not ask for withdrawal [whereas the KYC article said you'll be asked for KYC when you deposited exceeding 2,000 EUR or requesting withdrawal] and thus shouldn't trigger KYC from those clause, there is another clause in their ToS that allows KYC request simply because you start betting on their platform, and that they're allowed to suspend your activity until you do so. I've explained it here on #11, if I may further shorten it to the bare essential:

Quote from: https://blackjack.fun/provably-fair/toc

5.2. [...] In order to start betting on the Service or withdraw your winnings, we may require you to become a verified Customer which includes passing certain checks [...] We reserve the right to suspend wagering or restrict Account options on any Account until the required information is received.

So yes, even if you did not ask for withdrawal or made a large deposit, you're still subjected [as you're agreed] to KYC verification whenever the platform deemed it necessary [on this case, they deem it necessary because they suspected a foul play].

From operator's perspective, as briefly brushed above, they require KYC because you triggered their alarm, you're caught cheating on their system by exploiting bug [your true intention aside], this made them worries and require KYC to get a better detail of this "abusive" user and to prevent similar situation to happen again in the future.

Both lead to a situation where you have to do KYC. I understand your confusion that you did not ask for withdrawal and thus [you think] you shouldn't be asked to perform KYC. However, the clause on their ToS allows them to ask this from you, with or without withdrawal and high deposit.

As for why the operator "give up" on KYC, I believe it's actually a good-will and solving a situation. You refuse to perform KYC, they require your KYC, you both in a moot point, so they offered a way out: don't do the KYC, take your balance and leave. As for the 100 USD for listing every bug, that's them rewarding you for bug bounty, many platforms have this kind of bounty, even this forum has it. You wanted to find their bugs, and there it is, the bug you found so far are rewarded by them, certainly it can be considered as a good will?

Quote from: JackpotRacer on Today at 07:34:17 AM

[...]
BTW all those lies and action for about $30 which I even did not ask to withdraw as I told him I was not in for the money I just wanted to help as I love the Blackjack game and was happy to see Blackjack.fun offering it

Umm... sometimes we need to realize that we've overstayed our welcome, our presence and help is no longer needed, and it's best for us to leave.

I try to make it short and as I respect you I wanted to answer you

you ToS comment is ok as it is written there and he has every right to ask for it. this does not mean it was ok and fair to ask for it in my situation.

Blackjack.fun owner is insulting my intellect and of all others here and I don't accept it.
when he received complaints from other users about me he did not know it was me as he did not know my username at the table. that he let me see the KYC after he got complaints this is the way he works and this is fine. but after he asked for my username and he understood the situation he still did not want to remove KYC and this was not ok and fair as he could check the game logs but he did not till now. he was so impudent to ask me for the glitch and I explained it as my conscious was clean and I did not exploit any bug. he even offered tip for bug reports.

I hope it makes sense and I could make my point clear.

thanks again and cheers