If a gambler is challenged with a particular and personal experience with using a gambling platform, he can get the required assistance needed from the community like this by first sharing his own side of view and then others may know how they can come in, if it's gambling issues with the particular platform, then the casino have to be the one responsible for the response to each of their users challenges as such could be better treated on their announcement discussion thread.
Well, how is the casino supposed to be responsible when comes to gambling addiction and it's users? I mean, I have encountered casinos like Stake, for example which explicitly has a page in their casino which is about problem gambling and how to gamble responsibly, they explain very clearly that no one is supposed to expect to get gains over their gambling sessions. They also have a self exclusion program for gamblers who are aware of their problem; what I am trying to say is that casinos (spite of benefitting from the volume of gambling in their platform) usually take the steps demanded by law for people to realize when they have got a problem and how to address it. But beyond that, I would not personally expect a casino to put on the table huge investments to drawn away their own gamblers from fueling their own business.
The thing is that most of the casinos have this features that seek to help problem gambling toward successful exit from such addiction and this seen what they put up on their site to help those in that category and that goes a long way to show how the casino know the risk that is associated with gambling so it better to avoid it in totality instead sliding into it and if that happens the addicts should be ready to go through the process of recovery and also place much more priority on getting out 100% and nothing less.
You are right, atleast, for the fact that I was actually amazed the day I was browsing through Stake.com and decided to check out what's in there in their
Stake safe, the is a menu that can be found in the menu tab, I read the all the content in this program and I was really impressed with the way stake presented every thing about responsible gambling, after going through the content, I thought to myself that, if gambler can take time to go through such information before they start gambling, we probably will have less gambling addicts roaming our streets looking for solution on how to cure themselves.
Like it is commonly said that prevention is better than cure, gamblers should really engage themselves in going through responsible gambling programs, this will help keep our mind conscious of the possibilities of gambling addiction, and help us prevent such from happening to us.