Your best chance is to challenge them through arbitrator website like CG and AG since your concern can be proved by providing evidence that involves the participation of the casino to provide data from their site. BC has a lot of pending cases until so I’m afraid that you can’t expect too much positive result by doing this.
Another one who doesn't read.
Do you please mind to read the fucking comments on the first page?
I read the first page comment. I just re-emphasized it since his concern can’t be solved here while he seems focusing too much on solving his case here. I mention both AG and CG because I knew that he already file his case there.
No matter shit show we do here. There’s nothing to do here unless you are part of Bc.game who can look at their records and present it here for public judgement.
Unfortunately it seems like BC.Game is not responding on those sites either.
They timed out on AG without a response, so the case was marked as unresolved. On CG they also timed out but I think CG decided to extend the timer by another 7 days for them to give a response.