They seem to be active here so have you DM'd them to inform about this OP ?
if you can not DM let me know i will notify them for you
I have read your thread on casino guru, did they mention exactly when your country was banned?
They probably have the right to confiscate winnings after that date, but i do think any winnings before the ban should be paid out in full.
Not notifying you immediately or not even providing a grace period is not the way they should have gone.
are u aware of any other players from poland with the same issue?
Hi.
I didn't inform OP's winz.io account here. If you want you can inform them. I mainly focused on casinoguru, I see that their support has already responded in there, so they are definitely notified about this matter.
I fully understand and accept that the bookmaker can change the regulations, but the player should be notified about it.
The situation becomes even more interesting that 2 days before my account was blocked, they sent me promotional e-mails to the e-mail address registered in Poland (@.pl) and it was on October 6, only when I had a very good day and made a few wins (8 October) and when I tried to log in the next day (October 9), it turned out that my account was blocked.
Recently, Duelbits has introduced restrictions and every time I log in to their website I receive a message that:
"Your region is blocked from accessing Duelbits. Some functionalities may have been limited. If you are using a VPN, please try disabling it.
Do you have any questions regarding this restriction? Contact our support."
And this is how a bookmaker who approaches the matter honestly should behave.