Are you sure that the seller agreed to return the money because Bitify escrow is a 2of3 multisig address and only 2 keys are sufficient to complete the process Either it is your signature and the seller’s signature or your signature and the platform’s signature. If the seller requests a refund and you agree, it will be sent to you, but if the seller does not agree escrow will intervene within a 14 days to 30 days, and then the money will be returned to you. make sure that the seller has clicked on “Refund the money” or contact the support team, and you will receive your money within a 14 days to 30 days.