Quote from: Husires on November 23, 2023, 06:30:09 AM

Are you sure that the seller agreed to return the money because Bitify escrow is a 2of3 multisig address and only 2 keys are sufficient to complete the process Either it is your signature and the seller’s signature or your signature and the platform’s signature. If the seller requests a refund and you agree, it will be sent to you, but if the seller does not agree escrow will intervene within a 14 days to 30 days, and then the money will be returned to you. make sure that the seller has clicked on “Refund the money” or contact the support team, and you will receive your money within a 14 days to 30 days.

The seller and I have both been paid and refunded for transactions right before this. Hell, this same seller successfully refunded me for a different transaction a day before this one. It's on neither of us. When he clicks refund, it just says processing. Going on 10 days now and all Bitify will say is "bear with us," which is what support sent me right after I posted here, and radio silence since. The support staff appears to be gone other than maybe 1 person who doesn't have the power to manage trade disputes. Either Bitify is having some problem they won't say publicly, or the entire staff are on an extended vacation.