Quote from: Mahdirakib on Today at 02:15:22 PM

Quote from: https://casinoguru-en.com/winz-io-casino-player-s-winnings-confiscated-after

Considering the unique circumstances surrounding this case, we have decided to make an exception. We will refund the deducted amount of winnings to the player in full. Our aim is to demonstrate our commitment to fairness and customer satisfaction, even in cases where there might be uncertainties.

I'm glad to hear this, reading their response on casino.guru looks like they are admitting that they need to improve the way they communicate to their gamblers regarding changes that might happen on the gambling site.

@OP, holydarkness has mentioned please update us once you are able to successfully withdraw your funds from the gambling site.

Quote from: 348Judah on Today at 04:17:16 PM

Somethings needed to be clarified here, you already mentioned after they made some sudden changes in their terms and conditions, why not you work by the new policies than going by what has been unacceptable anymore, if we are actually following through the updates from these gambling platforms, we may not have issues with them, for the fact that you are well aware for this change alone calls for you to also readjust to their new policies and comply completely with them, they cannot go low with their terms just to please one person when others are doing well with these same changes implemented.

the OP didn't know that a change on ToS had occurred, he only found out once his account got blocked and the withdrawal of his winning got declined by the gambling site.