Quote from: Joana226 on March 21, 2024, 10:18:03 PM

I will not disclose our strategies, and I am not obligated to do so, especially in the event of legal proceedings.

Quote from: Joana226 on March 21, 2024, 12:20:52 PM

[...]
I have not initiated any legal proceedings - for now I have only asked for advice.[...]

So, which one is it? What state are we currently in? Legal proceedings or not?

Quote from: Joana226 on March 21, 2024, 10:18:03 PM

[...]I reached out to the lawyer when this issue first arose; this is not a recent thing.[...]

Quote from: Joana226 on March 21, 2024, 09:18:35 AM

I now have the support and guidance of Roelof Bijkerk in this matter. He has experience in litigating against BC.Game in similar cases in Curacao. [...]

Quote from: Joana226 on March 21, 2024, 10:50:47 AM

[...]
While I haven't yet escalated my case to Curacao, I've been in touch with Mr. Roelof on the advice of another user (thanks for that). [...]

And this. Have you been reaching out to your lawyer and acting under his advise from when the issue first arose, or only recently? Or was it when you first started your thread?

You said [as shown above] that you reached to the lawyer by advise of another user, which wouldn't be too far fetched to assume that he told you to do so and give you the contact only after you made your situation known to public [unless he's somewhat a mind reader], and if that's the case, then it should be around 7th of March for the earliest, while your case has been around since September [if we count back six months from mid-March].

Quote from: Joana226 on March 21, 2024, 10:18:03 PM

Once again, BC did not request any extra documents, KYC, or a video call during those five months - their position always was to hide and spam the same answer. Do you understand? They were absent, and all I received were repeated emails similar to the one I previously shared.

Yet, the once they asked, you refuse to provide?

Quote from: Joana226 on March 21, 2024, 10:18:03 PM

So, in your view, does BC.Game reserve the right to freeze an account for as long as they wish?

No they doesn't have the right to freeze an account if the player can prove their credibility. And that's what we try to achieve now, verifying you. If you passed it, they shouldn't be allowed to confiscate your winning. But, instead of doing so and de-escalating it, you didn't even bother to come, which... understandably --especially with what transpires this far-- will probably make them even more suspicious.

Nonetheless, I'll say that you should be given another chance of that video verification. So, BC.Game Support, can you please arrange another one? This one through the channel and procedure that OP preferred?

Quote from: Joana226 on March 21, 2024, 10:18:03 PM

holydarness how can I proof this forum user is a legal representative of casino in court? wouldn't it be easier receving an official email?

Please clarify that to me, because I don't see anything in their contacts or wtv regarding to this forum.

It's actually "provable" [pun intended] and can be clarified if one do enough research [which, I believe, is actually part of your lawyer's duty] but here:

Quote from: BC.GAME on November 25, 2023, 05:10:47 AM

Quote from: BC.Game Support on November 25, 2023, 04:15:37 AM

Greetings, everyone!

In response to the growing number of unaddressed cases on the forum, we've established this account as a part of BC.Game.

[...]

Support Team
BC.GAME

We confirm this account belongs to us.

Quote from: Joana226 on March 21, 2024, 10:18:03 PM

Quote

What does your lawyer say about the agreement you entered where you acknowledge that they may request identification whenever they want and lock your account if they believe you're supplying false information? In this case, I think the "false information" come in form of having someone that is not you to perform KYC, perhaps add the fact that you didn't attend to their attempt to clear the issue, given they even already gave another chance by keeping the line open for hours.

They can lock an account but 5 months is not reasonable - without any update, is it?
Did they attend to any of my contacts? I'm the one who told I would be ready at any time. I would wake up if needed - my only request is to send me that invitation from email.

Did you also tell him that they attempted to do the verification [thus, an update], of which you didn't attend because he [the lawyer advised you to receive the invitation through email, because PM [a written statement from them] doesn't hold any weight in a court room while an email does?

What does he say about sarcasm being used against you in court, as a statement?

Quote from: Joana226 on Today at 02:04:05 AM

Blossom15 is my alt aswell. [...]

Now, talking about accounts being related, I'm not gonna comment further other than pointing out this coincidence, without prejudice, since I'll let people make their own opinion.

Quote from: Joana226 on Today at 10:03:09 AM

[...]
Stop asking me for nudes in PM btw AHOYBRAUSE. You are muted from now.

Quote from: ghostingura2 on March 14, 2024, 12:59:34 PM

I also would like to know what ToS was violated and see some evidences from it. I suggest gathering all the pending claims of BC.Game, create a scam signature for it and contract a lawyer to fight it.
unbelievable...